Jornaya Predict API performance degradation

Incident Report for Jornaya

Resolved

A fix has been implemented and is working as expected.

Posted May 15, 2023 - 23:45 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 15, 2023 - 22:55 EDT

Update

Some customers may still experience degraded performance. We are continuing to investigate the issue and will provide updates throughout the process.

Posted May 15, 2023 - 20:33 EDT

Update

Some customers may still experience degraded performance. We are continuing to investigate the issue and will provide updates throughout the process.

Posted May 15, 2023 - 19:12 EDT

Investigating

We are currently experiencing degraded performance in the Jornaya Predict API. We are currently investigating and will update as information becomes available.

Posted May 15, 2023 - 13:31 EDT

This incident affected: Jornaya Predict.